Customize My Wig - CUSTOM

Before Customization You Should Know:
*Please send the pictures of the style you want to our services email [email protected] after placing this order, this is important!
*The customization usually takes 20-30 days, please reach our customer service if you want to get detailed time estimates.
*Customized wigs do not support free return and exchange for no reason. If the wig has quality problems and is not used, you can negotiate with customer service for a return and exchange.
*If the color or style of your customization is a special type, we may contact you and charge an extra styling fee.

custom process:
1. Place the custom order, choose the required options and then checkout.
2. Send your pictures and order number to our service email [email protected]
3. Confirm the custom order again with our customer service.
Offer Pictures
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Some Regions Free Shipping:


The specific shipping and delivery time will be based on the time provided by the shipping carrier. If you want an estimated time, you can our customer service email for an inquiry.

Exchange & Return Policy

We understand that sometimes a wig may not be suitable for a customer, or a mistake is made while ordering, which is why we provide a comprehensive and fair exchange and return policy:

  • We are more than happy to accommodate exchanges and returns of lace wigs that have not been cut, tampered or altered. Since human hair wigs are a hygienic hair product. We take matters of hygiene and public safety seriously, due to this we do not allow used items to be returned for the safety of all of our clients.
  • Please within 14 days once received. (Beyond 7 business days, we do not offer free exchange or free return service. And please maintain contact during this period)
  • All wigs except for cap construction and cap size can be freely exchanged (In the event the customer made an error in choosing cap construction or cap size,we may charge a $30 restocking and handling fee.)
  • Custom wigs will be charged for the marking of this merchandise if they want to return this wig , please contact customer service for more details.
  • We only provide one -time complimentary exchange service, a $30 restocking and handling fee will be charged for the second exchange.
  • For wigs of non-serious quality problems, the customer accounts for the return shipping cost.Clearance wigs are not eligible for return or exchange